Nowadays, adopting and implementing excellence in organization is an indicator of success. Thus, business excellence models have changes and adapt new sectors recently where governments and global organization creates their own definition and method to excellence. In UAE, there are many excellence models that was created to help improve business performance based on the vision and mission of the country. A study of Sheikh Khalifa Excellence Award (SKEA) as a business excellence model and how it improves the performance of Corniche Hospital recently. SKEA has a very similar approach as the European Foundation for Quality Management (EFQM) especially in their criteria.
SEKA